Samsung laptop not booting

Customer visited my workshop with the above laptop-stating the booting problem.




I have turned ON the laptop for the inspection and I found error on the screen.

samsung laptop repair

Error I found is A Disk Read Error.

So i get into the BIOS to check the HDD detecting or not, here I found it detects the HDD then I checked boot sequence under BOOT Manu that is also proper first boot device is HDD and second is DVD.

samsung hdd bios setup

So for further diagnosis I have removed the HDD from the laptop for the testing. I have connected that HDD to my external HDD casing and on attaching to My PC, I found that there is no Vibration of spinning the motor or any noise inside the HDD that means HDD Itself BAD.




After discussing the problem with the customer and by his approval I have ordered the New HDD.

hdd for samsung laptop

Attached new HDD to laptop and Turned on the Laptop and I got this message on the screen that means Now laptop has detected the HDD and it is ready for the preparation of the software.

samsung laptop software problem

As customer is using some proprietary software in this laptop he took the laptop from me and replied me next day about the condition that this laptop is now working smoothly after installing the software.

This article was prepared for you by Yogesh Panchal who works as a Computer Hardware Engineer in Mumbai India.

P.S- Do you know of any your friends who would benefit from this content that you are reading now? If so, forward this website to your friends or you can invite your friends to subscribe to my newsletter for free in this Link.

Note: You can check his previous repair articles in the link below:

https://www.electronicsrepairfaq.com/win-8-preloaded-laptop-repaired-for-no-media-present-error-on-booting

About

Jestine Yong works as an Electronics Repair Lecturer in Kuala Lumpur Malaysia and his training website is http://www.NoahtechElectronicsTraining.com. You can check out his repair blog at http://www.JestineYong.com

8 comments on “SAMSUNG NP – 350V5C LAPTOP for not booting problem

  1. doraiswamy SR says:

    nice info

  2. Mugabira Paul says:

    Its greate work
    I realy appreciate for your work Mr Yogesh Panchal

    Thank you.

  3. Parasuraman S says:

    Well done

  4. Albert van Bemmelen says:

    Good thing you were able to help him by restoring his laptop with a new harddisk Yogesh. I understand that although the customer’s harddisk was completely destroyed he still had his precious software on original media or backupped at home. I noticed that on eBay or Aliexpress those older 2.5 inch harddisk formats are becoming scarce especially the IDE or P-ATA types. Not only everything is almost S-ATA only but also replaced now by SSD type harddisks.

  5. Andre says:

    Nice Job Yogesh.

  6. Hi Jestine
    Thanks for the info you really inspire us to want to work harder.
    Many Thanks

    1. admin says:

      Hi Robert,

      You are welcome.

      Jestine

  7. Rafael mbao says:

    I have problem with my Samsung laptop on power supply what can I do

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